The WATCHU Kids/Guardian App map screen displays the current tracking mode in real time and the last known position of the Guardian watch.
The WATCHU uses three different forms of tracking technology which it relays from the watch to the App user via the cellular network. GPS, WiFi & LBS. Please note only one of these is used at any one time depending on the location of the watch and whether it is being used in an indoor or outdoor environment.

GPS
GPS is the most accurate form of location. Please note that GPS only works outdoors. The WATCHU requires a direct line of sight connection to a minimum of three Geo Positioning Satellites to communicate its location.

WiFi
When the WATCHU watch is unable to provide tracking location via GPS it will attempt to provide location tracking via WiFi to relay its position. This information will be relayed to the watch user via the cellular network.

LBS (2G)
Location Based Services works indoor and outdoor, it’s known as LBS and uses a (Cell Tower/Mobile Phone Mast) to relay information. When the WATCHU is unable to provide a location via GPS or WiFi it will use LBS. LBS shows the location of the (Cell Tower/Mobile Phone Mast) that the WATCHU is currently connected to.

Please note this can be quite some distance from the physical location of the WATCHU at that point in time. The App provides location tracking information based primarily on GPS data and allows you to evaluate historical tracking data for an accurate perspective of where the watch has been.

Firstly, make sure that you have registered your SIM here:

WATCHU SIM Registration Page

Text BAL followed by your WATCHU SIM NUMBER in the format 447481****** to +44 (0) 7430614416

Example;

TO: 07430614416 MESSAGE: BAL 447481123456

This must be done from the mobile number you registered with as the administrator

You will receive a response with the Live Balance of the SIM.